We are committed to protecting your privacy. We will only use the information that  we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the former "Which? Web Trader Code of Conduct".

We collect information about you for 2 reasons: firstly, to process your request for one of our newsletters or visa application packs and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will not pass your e-mail address to other trusted traders unless you agree.

The type of information we will collect about you includes:

• your name

• address

• phone number

• email address

• credit/debit card details

• information required solely for the purpose of your visa application

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the former "Which? Web Trader Code".

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site.  This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

The person responsible for privacy matters is Alexandra Kaleniuk, Director, UK Visas Online, Head Office, 2 Sheraton Street, London W1F 8BH, United Kingdom, e-mail: alexandra.kaleniuk@ukvisasonline.com, fax: +44 (0) 87 00 94 14 92.

If you have any general questions/comments about privacy, you may email us at info@ukvisasonline.com.